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expertcity.com  Everyone says to ask
a smart friend when you can’t solve a computing problem, but what if your friends aren’t that smart? Ask your question
at expertcity, and you’ll instantly get back several bids from live experts who will tackle your query for a fee.
You pick one, and then you start a live chat. You can even surrender control of your screen (via a downloadable
utility) so that the expert can fix the problem while you sit back and watch. If you’re satisified, you pay via
credit card.
MyHelpdesk.com  Why not create your own
personal--and free--help desk, with links to all sorts of resources related to all the applications and peripherals
you use? At MyHelpdesk.com, 2,200 products are covered. You get quick access to vendor resources and phone numbers,
chat rooms and message boards related to each product, instant access to the latest tips, updates, and news about
the apps you use, and FAQs for each app and product. It’s an excellent resource that can help alleviate some of
the daily pain of your computing life.
Service911.com  This site wants to help
you solve your computing problems, and like expertcity.com, it’s willing to provide real live human beings to help
you get the job done. Have a question? Check out a video tutorial. Not good enough? E-mail your question and an
expert will answer within a day. Not fast enough? Chat live with an expert who will tackle your questions. Still
stumped? Ask an expert to come to your home or office (the one service that you will, in fact, have to pay for).
ZDNet  ZDNet (PC
Magazine’s home on the Web) underwent a redesign last October
to make its many resources much more visible. The site offers a seemingly endless supply of breaking news and analysis,
along with product and game reviews (with links to current prices). The huge Software Library continues to add
dozens of downloads each day. At the relaunched SmartPlanet.com, you can choose from among 350 computing courses,
and the recently added Updates.com lets you get automatic notification when the software you use needs a bug fix
or upgrade.
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